Opinion: It’s Not Sportsbooks’ Job to Police Fans, Just Bets

Written By:

Michael Molter

Published On:

June 5, 2025 10:23 AM

It’s Not Sportsbooks’ Job to Police Fans, Just Bets - Gabby Thoma
  • FanDuel banned a customer for heckling Olympian Gabby Thomas, citing athlete abuse as the reason.
  • But sportsbooks aren’t courts and banning bettors for conduct unrelated to wagering sets a dangerous precedent.

PHILADELPHIA – FanDuel’s recent decision to ban a bettor for heckling Olympic champion Gabby Thomas may feel morally righteous, but it sets a deeply troubling precedent that blurs the line between legal sports betting and social behavior police.

Let’s be clear: what happened to Gabby Thomas was inappropriate and unacceptable. The man who harassed her after a race in Philadelphia deserves every ounce of social and legal condemnation.

But FanDuel’s response – banning the individual from its sportsbook – raises a fundamental question: since when is it the job of a betting company to punish people for non-betting behavior?

A Dangerous Overreach

FanDuel stated that it “condemns in the strongest terms abusive behavior directed towards athletes.” Fair enough. Everyone should.

But FanDuel isn’t a governing body. It’s a legal online sportsbook that exists to take bets, balance risk, and pay winners… not to make moral judgments about a customer’s behavior outside its platform.

The bettor didn’t cheat. He didn’t fix a game. He didn’t violate the sportsbook’s terms of service while placing a wager. He acted like a jerk at a sporting event and bragged about it online. That’s reprehensible, yes. But it is not inherently the business of a private sportsbook unless we now expect gambling companies to act like law enforcement or social media moderators.

Regulating Morality Isn’t the Mission

This isn’t about defending the bettor, it’s about defending the principle. If you allow them to start banning customers based on subjective moral assessments of behavior unrelated to wagering, where does it stop?

  • Do you ban bettors who talk trash courtside?
  • What about someone who booed a team that then blew a lead?
  • What if a bettor publicly supports a controversial athlete or shares unpopular political opinions online?

Letting sportsbooks kick out bettors for actions outside the sportsbook itself opens the door to inconsistent, politicized, or even retaliatory enforcement. That’s not a fair or transparent system. That’s arbitrary gatekeeping.

Related: Wave a Flag, Lose a Bet: New Massachusetts Sportsbook Rule

Let the Leagues and Law Handle It

Sportsbooks absolutely have the right to ban users who break the rules. Those who exploit software glitches, abuse sportsbook promotions, or engage in arbitrage are violating the terms. But once the line moves beyond bets into personal conduct, it’s a dangerous step away.

Gabby Thomas and Grand Slam Track responded appropriately. They launched an investigation and condemned the behavior. If criminal harassment occurred, law enforcement should be involved. If fans create unsafe environments, leagues should increase security and ban them from future events.

But FanDuel and other betting apps should stay in their lane. Their only job is to ensure fair wagers and safe, legal betting environments. Unless someone breaks the rules of the book, what they do outside of placing a bet shouldn’t determine whether they’re allowed to gamble.

Today it’s a heckler. Tomorrow, it might be someone who cheered too loudly, or rooted for the “wrong” team, or posted an offensive meme.

Sportsbooks are not in the business of ethics. They’re in the business of odds. Let’s keep it that way.

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Ben Fiore

Michael Molter

Michael Molter has worked with LegalSportsBetting since 2018 starting as a content writer. Now the Director of Content, his work analyzes how laws, licensing, and compliance directly impact bettors and operators across jurisdictions. His research has been cited by NASDAQ, Research Gate, and PokerNews, as well as in academic reports from Villanova, Seton Hall, and Fairleigh Dickinson University.